At Play And Dream , we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase from us.

1. Information We Collect

We collect personal data to improve our services and provide a smooth shopping experience.

1.1 Information You Provide:

• Account Details: Name, email address, password, and contact information.
• Order Information: Billing and shipping addresses, phone number, payment details (e.g., card number or UPI ID).
• Communication Data: Emails, messages, and customer service interactions.

1.2 Information We Collect Automatically:

• Browsing Data: IP address, browser type, device information, and pages visited.
• Cookies: Small files stored on your browser to track session data and improve your experience. You can manage cookies through your browser settings.

2. How We Use Your Information

We use your personal data for:

• Order Processing: To confirm, process, and deliver your orders.
• Account Management: To create and maintain your account on our website.
• Customer Service: To respond to inquiries and resolve issues.
• Marketing: To send promotional offers and updates (only if you opt-in).
• Analytics: To improve our website performance and user experience.
• Fraud Prevention: To detect and prevent unauthorized transactions.

3. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

• Service Providers: Payment processors, shipping partners, and email service providers to complete transactions and deliver orders.
• Compliance Purposes: If required by law or to protect our legal rights.
• Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

4. Payment Security

We use secure third-party payment gateways to process transactions. Your payment information is encrypted and not stored on our servers.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. You can request the deletion of your data at any time by contacting us.

6. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request corrections to inaccurate or incomplete information.
• Deletion: Request deletion of your personal data (subject to legal limitations).
• Opt-Out: Unsubscribe from marketing communications at any time.
• Cookies Control: Adjust cookie settings or delete cookies via your browser.

To exercise these rights, contact us at support@developingdreamz.com.

7. Cookies Policy

We use cookies and similar technologies to enhance your shopping experience. By using our website, you agree to the use of cookies. You can learn more or manage your preferences in our [Cookies Policy].

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to read their privacy policies before providing personal information.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. Data Protection

We take reasonable technical and organizational measures to protect your data from unauthorized access, alteration, or loss. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Changes will be posted on this page with a new "Effective Date."

12. Contact Us

Email:  support@developingdreamz.com
Phone: +971 (04) 577 6637 / +971 50 969 5474
Address:  Shop No. L05, 2nd Level, Near Metro Exit, City Centre Deira, Port Saeed, Dubai, UAE